Shipping policy
Shipping Policy
At DreamEase®, we aim to deliver your order as quickly and safely as possible.
Processing Time
All orders are processed within 24–48 hours (business days).
Once your order is processed, it will be handed over to our shipping partners for delivery.
Shipping Time
Our standard delivery time is 5–9 business days, depending on your location.
Shipping Confirmation
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package in real time.
Incorrect Address
Please ensure your address is correct at checkout.
We are not responsible for delays or lost packages caused by an incorrect or incomplete address.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our support team. We will assist you in resolving the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, feel free to contact us at our customer support email : lenomadofficiel@gmail.com, we’re here to help.